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Luminor Cyber Incident Insurance Claim

Seesam must be notified of damage as soon as possible, but not later than within 3 days of the occurrence of the insured event. Please fill in the claim form below with information that is as accurate as possible in order to submit a claim. A claim that is correctly filled in can be sent directly to a loss adjuster. We will contact you if we need more information.

Confirmation of your claim will be sent to the e-mail address indicated in the claim. If you haven’t received the e-mail within an hour, please try to file the claim again or call us on 628 1700.

The fields marked with * are REQUIRED fields!

Insured person

Name of the insured person (Card holder) *

ID code of the insured person *

Last 6 digits of the card *

Account number (IBAN) for transfer of indemnity *

The account holder is the insured person

Name of account holder *

ID code of IBAN owner *

E-mail

Telephone

Time and place of accident

Date *

Country and place *

Card type *

Description of the event *

Loss amount (EUR)

EUR

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In addition, please provide documents related to the incident, such as:

* a bank account or card account statement, email correspondence, screenshots, and any other electronic communication supporting the incident;

* the registration number of the police report if the incident involves cyber fraud or identity theft;

* notifications submitted to the bank and CERT.EE;

* documents confirming the amount of the loss or expenses incurred, such as invoices, payment orders, and payment confirmations.

Formats: jpg, jpeg, png, txt, doc, cdoc, ddoc, docx, docm, pdf, xlsx, xls, htm, html, asic, asice, xml, gif, mov, mp3, mp4, zip, rar, msg, bmp, ts, dav, avi, tmp, tif, tiff

No expense receipts have been attached

If the fields of the application have been correctly filled in, click ‘Save claim’ and you will be directed to another page. If a field of the application has not been filled in, you will be directed to the field where the information is not correct.

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Luminor Cyber Incident Insurance Claim

Insured person

Time and place of accident

Seesam self-service for private clients